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safety

PROPANE SAFETY

INTERACTIVE SAFETY GUIDES

SAFETY BROCHURES AND RELATED MATERIAL

Safety is our highest priority. Please visit the link below for a comprehensive state-of-the-art collection of consumer safety materials. They will help provide valuable information on how to stay safe around propane.

FOR YOUR SAFETY, PROPANE HAS AN ODOR ADDED SO YOU CAN DETECT LEAKS.

You and each member of your family must know the smell of propane. Ask your deliveryman to demonstrate its odor.

A slight gas odor may signal a serious propane gas leak and you should take immediate action if you smell or suspect a leak. See "What to do if you smell or suspect a leak."

Propane is heavier than air and will initially collect at floor level, so the smell in propane will be in low spots for detection.

Contact your propane dealer for information about using propane safely.

WHAT TO DO IF YOU SMELL GAS, OR SUSPECT A LEAK

Immediately get everyone outside and away from the area.

Do not operate your phone, any appliances, electric switches or thermostats.

Shut off the gas supply, using the shutoff valve at the tank or cylinder.

Use a neighbor's phone and call your propane supplier and the fire department.

Stay outside and leave the gas off until the leak has been found and fixed.

Stay away from the area until your supplier or the fire department tells you it is safe to return.

Some people may have difficulty smelling propane due to their age (older people may have a less sensitive sense of smell); a medical condition; or the effects of medication, alcohol, tobacco, or drugs. Consider purchasing a propane gas detector as an additional measure of security.

Odor fade is an unintentional reduction in the concentration of the odor of propane, making it more difficult to smell. Although rare, this can be caused by the presence of air, water, or rust in the cylinder. New and reconditioned small cylinders that sit too long before being filled are prone to internal rust when moisture and air get inside.

RELIGHTING PILOT LIGHTS

We strongly recommend that for safety reasons you avoid unnecessary risks by having a qualified, trained professional relight your pilots especially if your tank has run out of gas. Please contact your propane supplier or qualified HVAC technician. So, if you are our customer, call TruFlame Gas Company.

OTHER IMPORTANT PROPANE SAFETY TIPS

If you believe your propane tanks, cylinders, regulators, lines, valves or appliances have a problem or are not working properly, do not attempt to make repairs yourself. Call a qualified, trained professional to service or repair your propane system.

According to national statistics, many propane accidents occur as a result of unqualified people tinkering with their propane system. DO NOT BECOME A STATISTIC, CALL A PROFESSIONAL!

Avoid potentially dangerous situations by making sure your propane tank never runs out of gas. A good rule of thumb is to have your tank refilled when the gauge reads 30%.

If your tank runs out of propane, turn the gas valve off on the tank or cylinder and call your propane dealer.

Have wet or flooded appliances and controls serviced immediately. Water can damage appliance controls, causing the appliance to leak propane.

Understand that propane odor can fade or be covered up by other strong odors. Propane odor may not awaken a sleeping person.

Call a qualified, trained professional to relight pilots.

Repeated pilot outages could indicate a hazardous condition. Do not attempt to relight the pilot. Call a qualified, trained professional to inspect your propane system.

Do not tamper with gas controls on appliances or bleed gas lines.

Have your propane system and propane appliances checked by a qualified service technician for proper operation and safety.